Chris has extensive experience in the travel industry and in working for both large and small organisations. He was managing
director of TUI UK between 2001 and 2004 with responsibility for Thomson Holidays, Lunn Poly, Travelhouse and other
travel businesses based in the UK. During that time, he steered the company through one of the most difficult periods
for travel and still achieved record profits. Prior to this, he was President and CEO, North American Leisure Group,
Airtours plc, which he joined in 1993 and where his roles included managing director and finance director. He joined
Airtours from Aspro Travel & Inter European Airways where he was Group Finance Director.
Vicky Richards trained with Marks and Spencers' Management Training Programme and has a
Masters Degree in Industrial Relations and Personnel Management (including IPD exams).
She was HR Manager for Kleinwort Benson Ltd and Britvic Soft Drinks and is now a lecturer in
Organisational Behaviour at Brighton University, with particular interest in managing cultural
diversity.
Rajan is "The Magic Man". No matter what business you're in, better memory means more money. Whether it's a matter of
quickly learning new skills, remembering appointments or things to do, or remembering all
the names and faces of 50 potential clients at a business meeting... having MAGICAL MEMORY
is the breakthrough skill that will make you more valuable.